Frequently Asked Questions
At Anchor Care and Education, we don’t just provide placements - we create spaces where young people can truly thrive.
About Our Homes
Our homes are designed to offer stability, comfort and a sense of belonging for young people who need a safe and supportive place to live. This section answers common questions about the locations, environments and day-to-day setup of our homes.
What type of young people do Anchor homes support?
Our homes support young people who cannot currently live with family or foster carers and require a stable, nurturing environment.
How many young people live in each home?
Most homes accommodate a small number of residents to provide a calm, supportive atmosphere and focused individual care.
Where are the homes located?
Anchor operates homes in rural areas across Leicestershire and Lincolnshire, chosen for their peaceful surroundings.
Are the homes staffed 24/7?
Yes. All homes are staffed around the clock to ensure safety, consistency and ongoing support.
Do the homes have communal and private spaces?
Each home includes warm communal areas and private bedrooms to balance social interaction with personal space.
Care and Support
Every young person receives personalised, trauma-informed support shaped around their needs and goals. Here you can learn more about our approach to care, education and emotional wellbeing.
What approach to care does Anchor follow?
We use a trauma-informed, relational approach that focuses on safety, consistency and emotional wellbeing.
Are care plans personalised?
Yes. Every young person has a tailored plan shaped around their needs, interests and long-term goals.
How do you support education?
Staff encourage school attendance, liaise with education providers and create routines that promote learning.
Do young people learn life skills?
Yes. We help young people develop practical skills such as cooking, budgeting and self-care to prepare for adulthood.
What activities are available?
Activities vary by home but often include countryside walks, outdoor fun, creative sessions and wellbeing-focused routines.
Living at Anchor
Daily life in our homes is structured, positive and focused on helping young people grow. These FAQs give an insight into routines, activities and what young people can expect when living with us.
What is daily life like in an Anchor home?
Young people follow structured routines, enjoy home-cooked meals, take part in activities and spend time with supportive staff.
Can young people personalise their bedrooms?
Yes. We encourage young people to make their space feel comfortable and their own.
Do young people have access to the local community?
Depending on their care plan, young people are supported to access community activities, clubs and local amenities.
Safety and Wellbeing
Keeping young people safe is at the heart of everything we do. This section explains how we maintain high safeguarding standards, manage risk and promote wellbeing across all homes.
How do you ensure the safety of young people?
Homes operate with robust safeguarding practices, well-trained staff and consistent routines that promote stability.
Are staff trained in managing behaviour?
Yes. All staff receive specialist training in trauma-informed care, de-escalation and safe, respectful practice.
Can young people access health and emotional support?
We work closely with healthcare professionals and support emotional wellbeing through structured, caring relationships.
Referrals and Placements
We work closely with local authorities to ensure each placement is suitable and well-matched. These FAQs outline how the referral process works and what to expect when making a placement enquiry.
Who can make a referral to an Anchor home?
Local authorities and professional partners can make referrals to our homes.
What is the referral process?
We complete an assessment, review available placements and work with professionals to ensure suitability and best outcomes.
How quickly can a placement be made?
Timescales vary, but we respond promptly and work closely with local authorities to meet urgent and planned placements.
Do you accept emergency placements?
This depends on availability and the needs of the young person, but emergency placements are sometimes possible.
Family and Professional Involvement
We value strong relationships with families and professional partners. This section covers how we communicate, collaborate and support ongoing involvement where it is appropriate and in the young person’s best interests.
Can families stay involved?
Yes. Where appropriate, families remain involved and informed, and contact is supported based on the care plan.
How do you work with local authorities and professionals?
We maintain transparent communication, provide regular updates and ensure partnership working supports the young person’s progress.